The Sony arrived within three working days of order. But, it had been damaged in delivery and did not work. I immediately made a call to the service desk and sent pictures of the damaged packing box and set to the support person and a new set was sent the very next day. I received the second set within another three working days. It came in perfect condition and I was up and running within an hour. The picture is just what I was looking for and the support staff was excellent. Get more detail about Sony BRAVIA Z Series KDL-46Z5100 46-Inch 1080p 240Hz LCD HDTV.
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